Skip to main content
Back to
Homepage
Back to
Homepage
Frequently Asked Questions
Search
CHARGE NOW for Business
FAQs for Fleet Managers
Help your drivers
Help your drivers
Registration and Account
How do I see if the driver is registered successfully?
The driver is not able to register. What can I do?
The driver did not receive a verification code.
How can the driver reset his/her password in the app?
The driver is not able to login.
See all 9 articles
Charging Session
How can a driver start a charging session?
The driver is not able to authenticate via charging card at a charging station.
The driver is not able to authenticate via the smartphone app at a charging station.
The information of the charging station in the app is incorrect or incomplete.
Contact Support
I have already created a support ticket, but I want to add more information. How can I do it?
How do I create a support ticket?