How do I block a charging card?
- Click on CONTRACTS in the main menu.
- Select an individual contract and you will be taken to the contract details sidebar.
- Scroll down and edit the charging card by clicking on the pencil.
- Click on Block Card and the charging card is blocked.
How do I unblock a charge card?
- Click on CONTRACTS in the main menu.
- Select an individual contract and you will be taken to the contract details sidebar.
- Scroll down and edit the card by clicking on the pencil.
- Click on Unblock Card and the charging card is unblocked.
PLEASE NOTE: IT CAN TAKE UP TO 60 MINUTES TO BLOCK / UNBLOCK THE CARD.
Please also note: Blocking a charging card does not automatically prevent the driver from using remote start-stop (in the app). If you wish to restrict remote start-stop access as well, please contact our customer support team through the Fleet Portal.