If you want to correct the contact information of your invoice (e.g. recipient's address, name or e-mail), please follow this instruction:
- Log in to your account in the Fleet Manager Portal first.
- Go to FLEET GROUPS.
- Please search for the fleet group you want to edit.
- Click on the name of the fleet group or click on the three dots and click on VIEW GROUP.
- A sidebar on the right-hand side will open.
- Navigate to the section "Invoice Details".
- Click on the "PEN" Symbol on the right to switch into the Editor Mode.
- Update the invoice details that require a correction.
- Click "Save Changes".
- The updated data will take effect with the next invoicing.
- In case a previously issued invoice requires a correction, please contact our support team.
- Please provide the invoice that you want to be corrected. We will correct the old invoice and upload a new invoice to the Fleet Manager Portal.
Please be aware that the invoices will be created in the first days of the following month. Your wanted or needed information on that invoice MUST be set by you before that invoice's creation. A change of invoices, after created, is not possible.